Shipping policy

At Kundha Studios, we are committed to delivering your order in a timely and secure manner. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website or directly with us.

1. Order Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Custom or made-to-order items (such as prints, artwork, or branded products) may require additional time — usually 5–10 business days for production.

  • You will receive an email confirmation once your order has been shipped.

2. Shipping Rates & Delivery Times

  • Shipping costs are calculated at checkout based on your location and order weight/size.

  • Estimated delivery times:

    • Domestic (within [your country]): 3–7 business days

    • International: 10–20 business days, depending on destination and customs clearance

  • Please note that delivery times are estimates and may vary due to factors outside our control (e.g., courier delays, customs inspections, weather conditions).

3. Digital Products (if applicable)

If your order includes digital goods (e.g., downloadable designs, photos, or videos):

  • Delivery is made instantly or within 24 hours via email or download link after payment confirmation.

  • No physical shipment is involved.

4. Shipping Carriers

We partner with trusted logistics providers such as [e.g., DHL, FedEx, UPS, India Post, etc.] to ensure safe and reliable delivery.
A tracking number will be provided once your order is shipped.

5. International Shipping & Customs

  • International customers are responsible for any customs duties, taxes, or import fees charged by their local authorities.

  • Delays caused by customs are beyond our control.

6. Lost or Damaged Packages

If your order is lost or damaged in transit:

  • Please contact us within 7 days of the estimated delivery date.

  • We will work with the courier to resolve the issue and, if applicable, send a replacement or issue a refund.

7. Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout.
Kundha Studios is not responsible for lost packages due to incorrect or incomplete addresses.

8. Contact Us

For any shipping-related questions or concerns, please contact us at:
📧 [insert support email]
📍 [insert address, city, country]